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Raynab2b is the flagship online travel portal of Rayna Group, an industry leader since 2009. Right up to this moment, we have attained consummate experience in the industry while successfully evolving into an award-winning, full-service online destination management company. From our headquarters in Dubai and offshore branches in different parts of the world, we cater to an inspiring roster of clients worldwide, giving them access to the broadest inventory of travel services and the most up-to-date tour packages.
We have earned our reputation for fineness through years of unmatched industry knowledge, professionalism, and transparent business dealings with fair prices. With our extensive global resources, significant industry alliances, highly motivated workforce, and highest standards of expertise, we can effectively coordinate every minute detail of travel, regardless of how big or small. Whether creating a personalized luxury journey, a high-end corporate tour, or a fantastic cruise holiday, our people always go the extra mile to design a travel experience of a lifetime while ensuring it is delivered with a personal touch.
Our innovative technological solutions provide our clients with flexible online booking choices enriched by instant tour confirmation, highly secured payment options, and immense cost-saving benefits. It lets travel agencies, tour operators, and travelers from across the world leverage our extensive travel network to its full potential and expand their customer base. Moreover, Raynab2b’s exclusive inventory is available for integration into your website with our user-friendly XML interface. It allows you to sell the product under your unique brand name.
To be the industry-leading provider of quality, flexible, and reliable tours services. We strive to set new industry standards by designing each element of our clients’ travel needs with exceptional attention to detail.
To provide superbly organized, personalized, and hassle-free tours and packages at an outstanding value. Our core aim is to help our guests travel smart while ensuring that all their expectations are met and exceeded.
All bookings made with Raynab2b are subject to the following terms and conditions. Since you’ll be bound by these conditions once the agreement comes into force, we request you to carefully read and understand them. Raynab2b reserves the complete right to alter, add, or delete any of these terms and conditions without any prior notice, and such changes naturally apply to you upon booking a tour or package with us. Failure in adhering to our T&C might result in termination of services and deactivation of your account with www.raynab2b.com
We respect our valued customer's privacy and ensure not to collect any information other than the information relevant to make booking with us. As such, we strive to take care of our customer’s right to privacy in connection with their interaction with this website. Our scope of commitment as part of the use of your information is outlined herein.
1. Collection of Personal Information
We collect your information mainly when you contact us to inquire us about our products and services or make a booking with us. This usually includes your name , contact details, email id, physical address, credit card or payment details, travel requisites and referral source. Upon the submission of information, you give consent to Raynab2b to use your information to process orders in an accurate and prompt manner.
2. Use of Information
Any personal information of a client obtained through this website will be utilized by Raynab2b to process his or her booking, verify credit card details, and provide relevant information associated with client’s travel or any other subsidiary services he or she would like to avail of. This information will also be used for auditing, research and activities focused to improve the performance of our website.
3. Privacy of Your Information
All information provided by our customers during online booking, such as their name,address,email id and credit card details is considered private, and will not be disclosed or sold to anyone except for certain suppliers or third parties whose involvement in the loop is fundamental for the successful processing of your order. But before disclosing your information, we make sure that these third parties abide by our privacy policy and adhere to strict safety measures.4. Legal Disclosure of Information
We may disclose your information, if we feel that such disclosure is pertinent to protect our company’s rights and / or abide by a court order or a legal proceeding.5. Non-Personal Information
Raynab2b consistently collects data from website, with the help of patterns via web logs and third party service providers. But this data is mostly deployed to evaluate the efficiency of our websites’ content and features.6. Opt-Out
We provide options for visitors to our website to ‘opt-out’ of having their personal information used for certain purposes. For instance, if you don’t want to receive any marketing material by way of newsletter or promotional emails, you can choose to request us not to send advertising information from Raynab2b or our affiliate websites.7. Contests and Surveys
Raynab2b conducts contests, drawings and surveys every now and then. Some contents are organized in collaboration with a third party sponsor, and visitors to our websites will be informed at the time of the contest regarding the involvement of a particular third party and their extent of using your personal information. Since participating in these contests is voluntary, it’s solely at your discretion whether or not to partake in them and reveal your personal information.
8. Secured TransactionIn order to maintain accuracy of data and avoid unauthorized access of our client’s personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard system such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.